Question : HP Laser Jet1200 Print quality issue - dots on paper?
This printer is my workhorse printer and has been very reliabe. Just put in a new toner cartridge and now there is a row of dots evenly spaced out across my printed page. How do I elimate this? or do I try to Clean the printer? What would cause this?I have taken out the toner cartridge and cleaned the inner chamber where it rests but it is still happening.Any help would be appreciated!
- asked by texsun817
All Answers:
Answer #1 It is most likely a problem with the toner itself. If possibly exchange the
cartridge for a new one. It never hurts to bring and example of the print to
the vendor so they can be aware of the problem. That unit does not have a drum
thus the only issue can be with the toner cartridge itself. - answered by smedrik
Answer #2 The issue is may be due to the improper communication between the printer cradle
and the toner.Therefore, I suggest you to clean the printer as per the
instructions provided in the web page.
http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&ta
skId=110&prodSeriesId=29789&prodTypeId=18972&prodSeriesId=29789&objectID=bpl0407
1Follow the instructions provided in the web page and this will definitely
resolve the issue. - answered by Raj
Answer #3 Just print a Test Page of the Printer by right clicking on the Printer, selcting
Properties and clicking on the Print Test Page Button. If still its the same
issue, do the following.Go to printer properties again and you will have the
printer maintenance tab. Mine is a Lexmark so yours will differ from mine but
I'll tell you basically what you have to do. In the maintenance, you will find
an option to Clear the Nozzle. Just insert an A4 Sheet and issue the command,
while the printer is on. It should start to clear the nozzle by printing some
texts. After it has finished, try printing a test page. If your printer
cartridge nozzle had a problem then, your problem should have been solved by now
but, if still the problem occurs that means, your Cartridge Nozzles are aligned
incorrectly (Physical Problem).Ask a replacement from your vendor. They may view
the Nozzle's physical appearance and give you a new one.BYE - answered by Imtiyaz G
Answer #4 There are a couple possible causes to your issue, but the first thing you should
do is look at the last change you made, meaning your cartridge.A defective image
drum, primary charge roller, padding powder, or remnants of a ripped or torn
toner seal can all cause the issue you described. A damaged transfer roller
(located under where the cartridge sits may also cause similar issues but is
more likely to cause missing print areas.)One should note that new cartridges
take 15-20 pages before any padding powder works its way out of them and the
cartridge prints normally.My first suggestion is to shake in a side to side
motion your old toner cartridge (while in a light protective anti static bag)
and then re-install it for a few test prints. (this should allow for one or two
printouts before the cartridge registers toner out again.)If your problem goes
away, then it was the cartridge, and you should return it as defective for a
replacement.Another common issue I see a good deal is a damaged or toner caked
fuser.You can trouble shoot this by printing 15-20 blank pages.If the issue
slowly begins to disappear then its possible that you simply had a build up on
the fuser of toner, however if the problem resurfaces after just one printout,
then the issue could still be the primary charge roller in the cartridge.The bad
thing about the PCR being bad is that it can leave excess toner on the fuser and
mimick a fuser issue until the residue is removed.For an absolute failsafe
solution, return the cartridge as defective (which it likely is) and print the
blank pages.After all of that if your issue STILL isn't resolved then I would
say theres a good likelyhood the fuser is damaged. THere is a VERY fragile
teflon sleeve on that unit, which if damaged, not only can be problomatic but
can be a fire hazard as well because it allows for direct contact with the
fusers heating element and paper. The fuser will need to be replaced
immediately.You can visually examine the fuser by opening the back door and
shining a light into the unit. look for a grey plastic sleave turn the unit off
and then back on again to cause it to start. Be carefull not to shine the light
for too long however as the cartridge is light sensitive and exposure to light
for long periods will ruin the cartridge. (13 seconds for direct sunlight and
10minutes for flourescent or led, do not use a krypton or incandescent light to
examine any unit)As the unit powers up the fuser rollers will spin allowing you
to see the surface of the teflon sleave.Again this is VERY fragile, do not touch
prod, poke or otherwise stick anything into the rear cavity of this model as
damage will almost certainly occur.In truth I have to lean strongly on the
chances you simply have a bad cartridge. Although "cleaning" once in a very
long while resolves some issues, usually it's the most common jumped to but
least likely solution. - answered by Xzelian
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